RainPoint Smart Irrigation Guide: How to Distinguish Between Tuya vs. Home APP & Compatible Devices

Avoid Confusion! Quickly Identify Whether Your RainPoint Device Uses Tuya APP or Home APP and Understand Gateway Compatibility Differences

1. Introduction

Since its founding in 2018, RainPoint has been a leader in smart irrigation technology, providing intuitive Wi-Fi watering solutions for users in the United States, Europe, and Australia. Initially, we adopted the Tuya platform, launching best-selling products like the Wi-Fi watering timer (TTV103W，TTV203W), This makes smart irrigation popular among users..

As user needs evolved, you demanded deeper customization, broader compatibility, and smarter automation—requirements that surpassed the limitations of third-party platforms. Therefore, in 2022, we introduced the RainPoint Home system, designed specifically for the future of smart irrigation. The RainPoint Home APP offers enhanced functionality, better device compatibility, and a more personalized experience.

However, many users face connection failures due to downloading the wrong APP. This guide will help you quickly identify your device type and list compatible hubs and sub-devices, ensuring a smooth setup!

2. How to Identify Which APP Your Device Belongs To

Method 1: Check Product Packaging/Model Number

• Tuya Devices: The download QR code on the packaging is labeled RainPoint Tuya, and the model number belongs to the T series (e.g., TTV103, TTV203, TTV102B).

• Home Devices: The download QR code on the packaging is labeled RainPoint Home, and the model number belongs to the H series (e.g., HTV145, HTV245, HTV405).
  

Method 2: Physical Appearance Differences

• Tuya Sprinkler timer  VS Home Sprinkler timer
  

3. APP Download Guide

4. Hub and Sub-Device Compatibility Comparison

Tuya System Compatibility

• Hub: Only supports Tuya APP hubs (e.g., T-series hubs TWG004,TWG009).

• Sub-Devices: Compatible with Tuya sensors. (e.g., TCS024B,TCS005FRF soil sensor).
  

Home System Compatibility

• Hub: Only supports Home APP hubs (e.g., H-series hubs HWG023,HWG040 ,etc.).

• Sub-Devices: Compatible with H-series devices (e.g., HCS021FRF soil moisture sensor,HCS008FRF smart flow meters, etc.) 
  

5. Frequently Asked Questions (FAQ)

Q1: Why can’t I connect my device after downloading the APP?

• Ensure the device model matches the APP (refer to Section 2).
  

Q2: Can I migrate Tuya devices to the Home system?

• No! The hardware protocols are different, making them incompatible.

Q3: Can hubs be mixed?

• No! Tuya hubs and Home hubs are not interchangeable—they must be paired with their respective systems.

6. Recommendations for Users

1. Confirm the model before purchasing: Look for T-series (Tuya) or H-series (Home).

2. Existing Tuya users: Your devices will continue to work, but future products may only support the Home APP.

3. Expanding your system? Stick to one ecosystem (Tuya or Home) to avoid compatibility issues.

7. Conclusion

By following this guide, you can effortlessly avoid setup pitfalls and enjoy seamless smart irrigation. For further assistance, contact RainPoint customer support! Happy gardening!

The above content is quoted from:

• RainPoint online