HTP159W FAQ

Possible Cause:

• The pump is too far from the water source, or the tubing is too long, reducing pumping efficiency.

Solution:

• Reposition the pump and shorten the tubing if possible.

• Check that all tubing connections are installed correctly.

Possible Cause:

• The tubing material is stiff for durability.

Solution:

• Soak the tubing end in hot water for about 10 seconds, or apply a small amount of vegetable oil to the tubing end before connecting.

Possible Cause:

• No water at the inlet, so the schedule does not run.

Solution:

• Check the water level in the container at the inlet and refill if needed.

Possible Cause:

• Too far from the router, or the pump is not in pairing mode.

Solution:

• Move the pump closer to the router during setup.

• Press and hold the Pairing button until the indicator flashes quickly, or delete the device in the app and add it again.

Possible Cause:

• Not using a 2.4 GHz Wi-Fi network, or the Wi-Fi password is incorrect.

Solution:

• Confirm a 2.4 GHz Wi-Fi network is used.

• Confirm the Wi-Fi password is entered correctly.

Possible Cause:

• The filter is clogged, or Rain Delay is enabled.

Solution:

• Clean the inlet filter.

• Check the Rain Delay setting.