ITV447 FAQ

Condensation on the Screen

Possible Cause:

  • Air condenses inside the screen due to temperature difference between inside and outside.

Solution:

  • The fog will disappear as the temperature rises, or leave the device standing for a period of time.

 

Low Water Pressure

Possible Cause:

  • Filter blockage

  • Inlet pressure is not sufficient to support watering needs

Solution:

  • Check if the filter is clogged — if so, clean or replace it.

  • Make sure the timer is installed properly and not cross-threaded.

  • Install a booster pump or other pressurizing equipment.

 

Timer Does Not Water or Has Low Water Flow

Possible Cause:

  • Batteries are low

  • The dial does not turn to ON

  • The faucet is not turned on

Solution:

  • Replace with brand new alkaline batteries.

  • Turn the knob of the dial to the ON position.

  • Turn on the faucet.

Timer Is Leaking

Possible Cause:

  • Filter washer lost or damaged

Solution:

  • Check if the filter washer is in place.

  • Check if the filter washer is clean and undamaged.

  • Ensure the faucet connection is hand tight.

 

Need More Help?

If your issue is not resolved, please contact customer support:

Email: service@rainpointonline.com
US Toll Free: +1 833-381-5659 (Mon-Fri: 9:30 AM – 5:30 PM PST)
UK Toll Free: +44 800-808-5337 (Mon-Fri: 9:00 AM – 5:00 PM CET)
DE Toll Free: +49 800-182-0576 (Mon-Fri: 9:00 AM – 5:00 PM CET)